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Terms & Conditions

DELIVERY CHARGES

Guitars, medium sized amplifiers, packages - £20.00
small accessories - £1.50
Larger items - £45.00
Small amps - £10.00
Medium Amps - £15.00
Large Amps - £20.00
Effects Pedals - £2.95
Multi Effects Units - £4.95
Strings - £1.50
Medium Accessories - £2.50
Muliple Packages - £25.00
Electric Guitar 2012 - £14.95

Charges are per order, not per item, so no matter how much you order, it costs the same.


PRIVACY STATEMENT
Aire Valley Guitars Ltd is fully committed to respecting your privacy, and protecting any information you provide. We only use information you provide to process orders you may place at Aire Valley Guitars Ltd web site, notify you when important changes are made to our service, and occasionally tell you about relevant products or services we are offering. We will not pass your details to third parties for marketing or research purposes.

TERMS AND CONDITIONS
All orders for goods accepted by Aire Valley Guitars Ltd (the vendor) are accepted subject to the following conditions, which shall form part and govern the contract of sale. Acceptance of goods by the customer shall be deemed to be acceptance of these conditions of sale unless the customer notifies the vendor in writing within 7 days of acceptance of goods. Any term sought to be imposed by a customer either in a document or otherwise that conflicts with or adds to these conditions is not accepted. No agent or representative of the vendor has authority to vary these conditions.

CANCELLATION OF ORDERS
Within 48 hours from order placement, the customer has a right to cancel an order for items purchased from the vendors website, by telephone or email.

CUSTOMER RETURNS
Products may be returned for a full refund within 7 days of delivery providing they have not been used, are in new condition and include all original packaging. However, the vendor will deduct from any refund the cost of the initial delivery, even if this cost was not initially charged to the customer and the cost of collecting the item to be refunded from the customer. Refunds can not be made for items that have sustained damage whilst in the possession of the customer.

GOODS DAMAGED IN TRANSIT
Any goods received by the customer that have suffered damage in transit must be reported to the vendor within 24 hours of receiving the goods and notification to the courier upon delivery. The vendor will arrange collection of damaged goods from the customer and arrange for delivery of replacement goods or issue a full refund onto the card used for payment of the item.

TERMS OF PAYMENT
Goods remain the property of the vendor until paid for in full and the vendor reserves the right not to dispatch goods until cleared funds have been received. The vendor reserves the right to part ship orders. The vendor will use its best endeavours to comply with the date named for delivery, but this date is provided as an estimate only and is not to be the essence of the contract.

LIABILITY
The Vendor is not liable for loss of business or income due to shipment delays under any circumstances. Whilst the vendor makes every effort to ensure that goods supplied correspond to in every respect with the specification or description provided as the case may be, the vendor is not responsible for minor variations in specification, and no such minor variation shall be the subject of any claim against the vendor.

Law - If any of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions. This contract is and shall be deemed to have been made in England and shall in all respects be governed by English Law. Your statutory rights are unaffected.

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